Prices and VAT

The prices in this catalogue are in Swiss francs, including Swiss VAT. The articles
are subject to the terms and conditions of the offer valid at the time of
the purchase. WARNING – DELIVERY ABROAD: for sales abroad, the VAT of the
country of destination is collected directly by the carrier.
The prices available on our website www.francoisaubry.ch are indicative and may be
modified at any time.

Order and payment

The transmission of an order implies the tacit recognition of our terms and conditions.
terms of sale and delivery
In any case, it is the regular payment that triggers the sending of the goods. The
orders are payable in advance by credit card without discount.
Payment methods: Paypal payment.

Delivery and transport

Available items are sent by post within approximately 5 to 8 days.
A participation on your part is requested only once per order.
PLEASE NOTE: OUR COMPANY does not deliver its packages to P.O. Boxes and does not deliver to any other address.
merchandise to a minor or under guardianship, except with written authorization from parents or guardians.
tutor.

Return or exchange of goods

Items must be returned undamaged and complete in their original packaging (including the
with their references), accompanied by the delivery note, in a
7 days after receipt of your package. The shipping costs related to the return are at your expense.
charge. In the case of an exchange order, the shipping costs of your new order
are offered to you.

Warranty

The guarantee takes effect on the date of delivery of the article, as evidenced by the document
(invoice) which we ask you to keep carefully. Do
are not covered: damage due to poor maintenance, failure to observe the mode of operation, or damage due to the use of the
of use, or normal wear and tear.
Check the condition of the delivered goods without delay to rule out material and quality defects.
obvious manufacturing as well as transport damage. In accordance with the law,
you are obliged to notify us of any defect or anomaly affecting the delivered goods
so we can do something about it.

Data processing and liberties

All personal data will be treated as confidential. The
information necessary for the management of the order will be subject to a processing
and may be disclosed to associated enterprises in the context of the
order management.